Uncover bottlenecks limiting your application's performance

Looking to enhance your application's efficiency? The Heroku Customer Solutions Architect (CSA) team will deliver an investigative report of your app's runtime performance. Gain valuable insights into persistent performance issues and learn how to effectively address them on Heroku.

Is this Session For You?

You're Currently Maintaining a Heroku Production App

This session is for teams with a Heroku App that is currently available to users, and the app should have a logging add-on and performance monitoring tool configured.

You Have Production Issues Affecting Your Users

The App Performance Assessment will give you a comprehensive view of your runtime performance. Your CSA will analyze your performance monitoring tool data and identify pitfalls that can lead to latency and hinder performance for your app.

You Have a Premier or Signature Success Plan

Heroku Success Plans include access to this Expert Coaching Session. If you do not have a Success Plan, please talk to your Salesforce account executive for information.

Here's How It Works.

A CSA works with your team to understand your experience with Heroku, technical challenges, and business goals.

The Application Performance Assessment session results in a comprehensive app performance report and recommendations.

1 Discovery

App Performance Assessment Preparation

  • Connect with stakeholders who will join your coaching session.
  • Estimated time investment is 1 hour.
2 Analysis

CSA Assessment Completion

  • Provide information for CSA data analysis.
  • Notify your CSA about any known performance issues.
  • Review your App Performance Assessment report, which your CSA will deliver to you within 1-2 weeks.
3 Outcomes

Expert Coaching Session Impact

  • Continue the dialog with your CSA as you implement their short-term fixes.
  • Work with your CSA to implement recommendations for long-term success with your application's performance.

30%

Return on Investment

For Heroku Premier Success customers

To schedule an Expert Coaching session, please open a ticket on your Heroku Dashboard with the Customer Solutions Architect (CSA) Team.