Clear obstacles for faster, better development

Leverage the knowledge of the Heroku Customer Solutions Architect (CSA) team while designing your Heroku Enterprise implementation strategy. We will help you develop a plan that uncovers potential obstacles, minimizes downtime, and positions you for long-term success on Heroku.

Is this Session For You?

You're Getting Started with Heroku Enterprise

This session helps you plan your implementation strategy so you can deploy your application to production sooner and with fewer problems.

You Have a Premier or Signature Success Plan

Success Plans offer real-time support and proactive guidance to help you optimize your Heroku experience. If you do not have a Success Plan, please talk to your Salesforce account executive for more information.

You Plan to Use Private Spaces or Heroku Connect

While licensing these products is not needed to participate, this session is especially helpful for those who want to make the most of your security and integration investments.

Here's How It Works.

Customer Solutions Architect will join your team in a one-hour call to discuss your goals and implementation plans.

A CSA will follow up with a report tailored to your needs covering important considerations, available resources, and recommendations for planning and testing.

1 Discovery

Your Preparation

  • Identify and engage your technical stakeholders
  • Prepare to discuss your implementation plan with CSAs during a call
  • Est. customer time investment is 2-4 hours
2 Analysis

CSA Assessment

  • Schedule the one-hour kickoff call
  • Determine success metrics for your implementation and follow-up cadence
  • Review implementation plan and goals and deliver implementation strategy report
3 Outcomes

Expert Coaching Session Impact

  • Within 2 weeks, CSA Team delivers a report outlining a recommended implementation strategy
  • Shares best practices and architectural guidance tailored to your goals

30%

Return on Investment

For Heroku Premier Success customers

To schedule an Expert Coaching session, please open a ticket on your Heroku Dashboard with the Customer Solutions Architect (CSA) Team.