Unlock the full power of the Heroku platform

Ready to fully maximize your Heroku investment? The Heroku Customer Solutions Architect (CSA) team will provide a detailed report highlighting opportunities to streamline your Heroku deployment. Gain a comprehensive understanding of how to operate a top-tier production app.

Is this Session For You?

You're Currently Maintaining a Heroku Production App

This session is for teams with one or more Heroku apps that are currently available to end users. It will help you identify Heroku features that can enhance your app experience.

You Want to Improve Your App's Production Readiness

You'll find value in this session if you feel like you're not fully realizing the potential of your Heroku investment. Your CSA will outline opportunities for long-term operational sustainability or aspects of your app that can be optimized

You Have a Premier or Signature Success Plan

Heroku Success Plans include access to this Expert Coaching Session. If you do not have a Success Plan, please talk to your Salesforce account executive for information.

Here's How It Works.

A CSA works with your team to understand your experience with Heroku, technical challenges, and business goals.

The Operational Review session results in a comprehensive report, follow-up recommendations, and ongoing guidance.

1 Discovery

Operational Review Preparation

  • Connect with stakeholders who will join your coaching session.
  • Estimated time investment is 1 hour.
2 Analysis

CSA Assessment Completion

  • Provide any requests for additional information.
  • Schedule a one-hour call with your CSA.
  • Work with your CSA as they research and prepare your report.
3 Outcomes

Expert Coaching Session Impact

  • Review your Operational Review report, which your CSA will deliver to you within 1-2 weeks.
  • Work with your CSA to implement issue resolutions and recommendations for long-term operational success.

30%

Return on Investment

For Heroku Premier Success customers

To schedule an Expert Coaching session, please open a ticket on your Heroku Dashboard with the Customer Solutions Architect (CSA) Team.